International Private Bank - Business Control Manager - Associate

JOB DESCRIPTION

The International Private Bank Business Control Management team works in partnership with the Business, as the first line of defense against operational risks that have a potential to impact the Bank. The team works in collaboration with all other control functions – Compliance, Risk Management, Internal Audit, and oversees the new Business Initiative Approval process.

As a Business Control Management Associate in EMEA, you will be part of team responsible for ensuring the Line of Business (LOB) has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the Business to ensure issues are remediated in a timely manner, as well as driving Control management initiatives. The team assists in real time critical control issue detection, escalation, root cause analysis and remediation.

Job Responsibilities:

• Identify proactively and implement business process improvements
• In partnership with stakeholders, evaluate and perform end-to-end analysis of the business’ risk and control environment to identify gaps and weaknesses and determine root cause of control breaks
• Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Perform ongoing analysis of control metrics (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
• Engage with control colleagues across PB business, operations management, legal, compliance, risk, audit and technology to identify, define and execute against priorities
• Lead working groups including deck creation, minute taking, action tracking & establishing and managing project plans that drive the development & execution of program strategy and strategic program workstreams

Required qualifications, capabilities and skills:

• Bachelors degree required.
• Minimum of 5 years of experience in financial services industry with background in Private Banking, business controls, quality assurance, operational risk management or compliance
• Problem solving / analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of information and propose recommendations
• Ability to adapt to a rapidly changing business environment, quickly assess situations, and work across multiple concurrent work streams
• Understanding of private banking business including associated products, services, regulatory/control requirements
• Results-orientation and demonstrated ability to influence and drive change and best practices
• Excellent communication skills and ability to interface globally with multiple levels of the organization, from senior management to subject matter experts
• Project management experience to lead working groups that define, drive and execute complex and robust initiatives

ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.