Administrative Assistant

Our client, an international Insurance firm in Luxembourg, is looking for an Account Officer speaking Flemish to support their Partners & Client services team. This is a permanent contract.

LHH Recruitment Solutions offers extensive HR solutions through one unique brand. We are specialised in the employment of middle and top management and highly qualified professionals in contracting, temporary and permanent placement. At LHH Recruitment Solutions, we believe in talent, not labels, and embrace diversity and promote more inclusive employment to our clients and partners.

• Serve as the primary point of contact for partner and client inquiries received via email, fax, mail, or phone;
• Take prompt and effective action to respond to inquiries from multiple partners, clients, or sales colleagues, ensuring a consistently high level of service;
• Ensure accurate and timely processing of policy transactions, service requests, and query resolution throughout the policy lifecycle, including document management;
• Assist in conducting due diligence reviews of transactions in accordance with corporate standards;
• Foster and maintain strong working relationships with our sales consultants and all partners;
• Stay informed about our services, review procedures, and implement quality improvements as needed.

• Bring to the table a solid background of at least 3 years experience within the dynamic realms of finance and insurance;
• Stay abreast of the latest trends and innovations in the financial and insurance sectors, demonstrating proficiency in addressing inquiries related to funds and financial instruments;
• Thrive in fast-paced, challenging environments, constantly striving to surpass expectations in every aspect of your role;
• Take personal satisfaction in delivering top-notch service to both internal and external clients, reflecting a commitment to excellence;
• Exhibit strong prioritization skills, showcasing adaptability, reliability, and accountability even in the face of adversity;
• Embrace collaboration as a key player in a team, leveraging outstanding interpersonal and communication skills, both written and verbal;
• Possess the autonomy to work independently while eagerly contributing to team efforts and supporting colleagues as needed;
• Demonstrate initiative and prowess in problem-solving, consistently rising to the occasion with innovative solutions;
• Show willingness to go the extra mile when necessary, embodying a proactive and dedicated approach;
• Fluent proficiency in Flemish, French, and English is essential, with proficiency in other European languages being viewed as a valuable asset. 

To include yourself in this recruitment process; to find out more information about this role; or to discuss other career opportunities we have available, please contact Florian Letellier as soon as possible - CONFIDENTIALITY ASSURED.

Ready For Next.

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