Liquidity Client Account Manager (Fixed-Term Contract)

JOB DESCRIPTION

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique chance for you to work in the Asset Management Global Liquidity Team.

As an Account Manager within the Asset Management Global Liquidity Team, you will be responsible for delivering exceptional client service to the Global Liquidity clients of J.P. Morgan Asset Management. You will provide pro-active service delivery and resolution to client queries and actively develop existing relationships to achieve client satisfaction. The Global Liquidity Business is expanding rapidly and a high level of flexibility and adaptability is necessary to meet the requirements for the position.

Job Responsibilities:

• Act as day-to-day client service contact for assigned group of clients, supporting a client advisor and/or relationship manager
• Drive Successful On-boarding (Operational capabilities, AML/KYC) process for allocated client base in close co-operation with Sales and Operations including Retrocessions
• Attend client meetings, trainings and events as appropriate, as well as meetings impacting business and regulatory driven projects or initiatives
• Perform and take ownership of all required client service functions including:
• Maintain client records
• Coordinate client cash flows
• Clearly communicate significant client issues internally and document/escalate as appropriate
• Actively participate in client service and regional team meetings
• Respond to clients’ auditors, consultants, and other third party requests
• Learn and be responsible for adhering at all times to internal compliance rules and external regulations regarding transactions

Required qualifications, capabilities and skills:

• Fluency in English, Excellent communication skills both oral and written
• Client servicing/Client relationship management with experience in the financial sector
• Strong client service mind-set
• Bright, enthusiastic, motivated individual; Team player, but able to work independently
• Confident, professional approach to deal with various team including sales , portfolio managers and broader teams
• Client focused and able to gain an in-depth understanding of clients’ servicing needs
• Highly accurate with good attention to detail
• Ability to multitask and to pursue/meet deadlines
• Proactive/self-starter
• Flexible/ability to adapt to change

Preferred qualifications, capabilities and skills:

• University degree level education preferred
• Additional European languages such as Dutch/German are a strong advantage

ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.