Relationship Manager

W-Conseil is an independent international group based in Luxembourg which offers high-end company domiciliation and administration services. We can rely every day on a strong team of more than 65 people located in Luxembourg, Dubai and Brussels.

Address 10A, rue Henri M. Schnadt, L-2530 Luxembourg

Phone +352 28 37 22 1

Email careers@wconseilgroup.com

• (Team and Department Interactions)
  • Report to the Team Manager.
  • Must take into account and understand the requirements of regulations, administrative procedures and operating rules and ensure they are applied consistently.
  • Accomplish production objectives
    • Productivity targets (weekly, monthly, quarterly and annual)
    • Respect team and individual agendas as set up by Team Manager
  • Ensure that monitor Key Performance Indicator targets are met
    • Annual accounts filed
    • Tax returns filed (direct and indirect)
    • Actively ensure debt recovery
  • Accomplish weekly workload as determined by Team Manager.
  • Train more junior staff while occupying a mentoring role
  • Maintain optimal communication with the hierarchy, the clientele as well as all intermediaries and public administrations.
• Customer relationship.
  • Your rigorous work organisation actively participates in the achieving of client satisfaction in all areas of service:
    • Prepare and present service offers based on a deep understanding of the client’s expectations, their needs and the purpose of their business.
    • Draw up all relevant service agreements between clients and W-Conseil.
    • Ensure seamless onboarding of new clients while respecting procedures.
    • Coordinate company incorporation (draft articles, coordinate administrative formalities…)
    • Manage interactions with third parties such as advisors, banks, notaries, authorities and public administrations.
    • Monitor and update client database.
    • Handle all (para)legal aspects of companies, such as board meetings, ordinary and extraordinary general meetings, including all relevant filings with trade registrar.
    • Conduct client file handover to accounting team and supervise production of annual accounts while ensuring optimum communication with technical expertise teams.
    • Keep on top of client’s tax situation and evaluate as well as coordinate necessary actions with tax consultants. Draft company tax returns.
  • Anticipate, prepare and accomplish the work in such a way as to meet legal, schedule, efficiency and quality requirements.
  • Review, follow up and validate client files in terms of annual accounts, direct and indirect tax returns as well as legal aspects and compliance/KYC.
  • Identify and analyse client needs and difficulties in order to advise solutions.
  • Formulate invoicing proposals with the Team Manager and Directors.

• Fluency in English and French mandatory, any additional language considered an asset.
• Sound knowledge of accounting, tax and legal principles applicable in Luxembourg, as well as anti-money laundering and terrorism financing rules.
• Degree in business administration, management, economics, accounting, corporate/commercial law or similar.
• Proven experience in financial services, accounting, tax or trust environment, in a similar position, of at least three years.