Global Digital Media Manager

Luxembourg

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero Luxembourg HQ is looking for a talented Digital Media Manager to join the Corporate Communications Competence Center.

In this role you will manage Ferrero Group’s owned digital channels, strengthening online engagement and storytelling with the objective of enhancing the Group’s reputation.

Covering this role, you will define and implement the company’s digital strategy and oversee the execution across all owned channels. You will manage the global corporate website and coordinate its localization in all relevant countries. Additionally, you will develop content and manage engagement in corporate social media channels with the support of communications agencies.

Thanks to your expertise in digital communications, you will establish an editorial calendar for the company’s digital platforms and collaborate with other departments at both global and local levels to ensure consistency of messaging. Your role will also involve leading content production for the global website and social channels. Additionally, you will analyze the effectiveness of content and campaigns to meet the defined objectives.

Your role will also include issues management, protecting Ferrero’s reputation by mitigating risks and/or providing counsel on online engagement.

Keeping abreast of new trends will also be part of your responsibility to identify innovative engagement methods with our audience.

In this role, you will manage a small team, ensuring a management system that aligns with the Group’s values, and fostering motivation, diversity, inclusion, competence development, and empowerment. Your role will involve support for team member’s growth and development.

You will bring a degree in Communications, Public Relations (PR), Journalism, or a related field, combined with 8-10 years of experience in Communications/PR or consulting companies or FMCG companies with a particular focus on digital communications.

You will succeed in this role thanks to your in-house and/or agency communications experience at the international level. Your English writing, storytelling and content development skills will be key as well.

Additionally, your competence in project management and reporting will be highly valuable as will your innovative spirit and collaborative approach.

Lastly, your strategic global mindset allows you to work effectively in an HQ and international context, interacting with and efficiently coordinating internal and external stakeholders.

If you are interested in working in a dynamic environment with the opportunity to create engaging content and build impactful relationships, then this might be the role for you.

Don’t miss the chance to apply!

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

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