Senior Risk Manager, Product Safety and Compliance

Knowledge of Microsoft Office products and applications at an advanced level
Experience in compliance, audit or risk management
Bachelors degree or equivalent
Experience in leading a cross-functional teams.

Role available in Luxembourg, Munich and Milan.

We are seeking a experienced Senior Risk Manager, to lead and develop a team of program managers responsible for risk policy and governance initiatives in the Europe and UK. The ideal candidate will possess strong leadership and people management skills, with the ability to set strategic direction and drive cross-functional collaboration.

In this role, you will lead a team of professionals working on complex programs with considerable impact across multiple organizations. Your primary responsibilities will include driving, developing and executing the overall program strategy, in line with global orientation, fostering a collaborative environment, and ensuring the successful delivery of projects and initiatives. You will be responsible to drive the team in assessing and managing the risk, scoping, defining and managing the policies to drive proactive initiatives to efficiently, accurately and effectively detect and prevent unsafe products being listed on Amazon stores for the benefit of our customers and selling partners. Defining these policies requires a deep understanding of the Product, Food Safety and Compliance programs (e.g. classification, policy management, document reviews, safety investigations, product recalls) and includes the identification and implementation of right compliance tools to track, store and mine all statutory provisions, as well as understanding the product requirements set by regulations and standards.
You will daily partner and consult with business, legal, technical teams, customer service, and other internal/external teams to set objectives, define requirements, and implement sustainable and systemic solutions to deliver on long term program goals and influence policy.
A successful candidate will be comfortable with balancing strategic thinking with tactical, detailed execution while working independently, sorting through ambiguously defined problems, identifying and facing challenges, and adjusting to sudden and frequent change.

Key job responsibilities

• Lead the team of policy and governance program managers in EU and UK, on a complex cross-functional program with considerable impact across multiple organizations
• Develop the overall program strategy, driving teams in and outside of your organization to deliver
• Support Safety and Compliance regulatory contacts and escalations
• Support media escalations related to safety and compliance issues
• Partner to drive continual process improvement
• Maintain weekly and monthly metrics and report to onsite management teams and business stakeholders
• Ensure professional practice standards are met by working with others to enhance operational procedures, systems, and principles in the areas of information flow and management, business processes and enhanced management reporting
• Deliver results to achieve stated goals and projects as assigned
• Work cross functionally with internal and external Amazon teams and third-party suppliers

A day in the life
The Senior Risk Manager will work as a people manager in a team environment, collaborating remotely with team members in other Amazon locations.

About the team
Amazon’s Product Safety team supports Amazon’s mission of offering a trustworthy and worry-free shopping experience and the widest selection of products available, as we protect customers from potentially unsafe or non-compliant products while enabling the long-term success of our selling partners.

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

Project Management Professional (PMP) or equivalent certification
Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
Masters degree or equivalent

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