Complaints Consultant
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Lloyds Banking Group with the position of Complaints Consultant - Lloyds Banking Group which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Complaints Consultant - Lloyds Banking Group below matches your qualifications. Good Luck: D
Scottish Widows Europe, a subsidiary of Scottish Widows, was established in Luxembourg to ensure continuity of servicing for its existing EU business after the…...
- Helping prepare responses to the regulatory bodies including CAA, BaFin, IVASS.
- Effective and timely handling of complaints while meeting the internal polices of SWE and the reasonable interests of customers.
- Work with our business partners to investigate and resolve customer complaints as required.
- Maintaining contact with all parties involved, including the CAA, BaFin, IVASS and other regulators as well as with our in-house legal department, our external lawyers, the actuarial team, and other decision-makers of the company.
- Ensuring that our customers are treated fairly.
- Ensuring customers receive timely resolution of their complaint or are kept informed for the reasons or any delay.
- A proven track record of working in a similar role within Financial Services, particularly the Insurance industry
- Experience of working in a Customer services role within Life Insurance
- General knowledge about products, legal frameworks and services
- Good organisational skills
- Excellent communication skills, with the ability to empathise with a customer perspective
- Proficient in English and German. Italian and French would be a plus
- At ease with standard MS Office (Word, Excel, PowerPoint, Outlook etc.) and Adobe tools. Willing to learn and use more specific IT tools (including In-house software)
- Open minded, able to demonstrate key behavioural capabilities including teamwork, ownership, agility, proactivity and innovation
- Keen to suggest new ideas and implement pragmatic and workable solutions.
- Positively influence others by demonstrating Lloyds Banking Group values and behaviour and encourages this in team members.
- A discretionary performance related bonus.
- Cash allowance to reflect lunch vouchers and private medical contributions
- Pension scheme
- Annual and special leave according to the collective labour agreement of the insurance sector.
Information :
- Company : Lloyds Banking Group
- Position : Complaints Consultant
- Location : Luxembourg
- Country : LU
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Complaints Consultant job info - Lloyds Banking Group Luxembourg above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Complaints Consultant job info - Lloyds Banking Group Luxembourg in 17-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 17-06-2024
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